At Home Search SW, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information that you provide to us directly, including:

• Personal Identification Information: Including your names, date of birth, postal address, email address and telephone numbers, and information you submit to us regarding your property preferences when instructing us to search for property on your behalf; 
• Financial Data: Where we are complying with our obligations under anti-money laundering regulations and advising agents re proof of funds. We will hold this data securely and delete it as soon as we no longer need it and within the guidance provided by HMRC
• Sensitive Data: We are required to collect a copy of your photographic ID and proof of address as part of our legal anti-money laundering obligations. We will hold this data securely and delete it when the records are no longer required to be maintained in line with HMRC guidance
• Usage Data: Information about how you interact with our website.

2. How We Use Your Information

We use the information we collect to:

• Provide buying agent/home search services to clients and respond to their enquiries.
• Improve the functionality and user experience of our website.
• Comply with legal and regulatory requirements.

3. Data Sharing

We will never sell, rent, or lease your personal data to third parties. However, we may share your information in the following circumstances:

• With third-party service providers who help us operate our website and deliver our services (e.g., hosting providers, email service providers).
• When required by law, regulation, or legal process.

4. Data Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, or destruction. While we strive to protect your data, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your personal data (subject to legal obligations).
• Opt-out of receiving marketing communications at any time.

To exercise your rights, please contact us at paul@homesearchsw.co.uk

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before submitting any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Home Search SW
Email: paul@homesearchsw.co.uk
Phone: 07870 839936